Privacy Policy
Last updated: December 2, 2024
OneHome ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Information We Collect
Account Information: When you create an account, we collect your name, email address, and profile information from your Google account if you use Google Sign-In.
Home Information: We collect information about your homes including addresses, nicknames, and postal codes that you choose to add to the app.
Service Records: We store information about home services you log, including service provider details, dates, costs, notes, and any photos you upload.
Location Data: With your permission, we access your location to help you find nearby service providers. We do not track your location in the background.
Usage Data: We collect information about how you interact with the app to improve our services.
How We Use Your Information
- To provide and maintain the OneHome service
- To personalize your experience and show relevant service providers
- To process your subscription and payments (handled by Apple)
- To enable household sharing features with family members you invite
- To send service reminders and notifications you have enabled
- To respond to your inquiries and provide customer support
- To improve and optimize our app
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Household Members: If you create or join a household, your home information and service records are shared with other household members.
- Service Providers: We use Google Cloud Platform to host our services and Firebase for authentication and data storage.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
Data Storage and Security
Your data is stored securely on Google Cloud Platform servers in the United States. We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Third-Party Services
Our app integrates with the following third-party services:
- Google Places API: To search for and display service provider information
- Firebase Authentication: To manage user sign-in
- Apple StoreKit: To process subscriptions and payments
Your Rights and Choices
- Access and Update: You can access and update your profile information within the app.
- Delete Your Data: You can delete your account and all associated data by contacting us.
- Notifications: You can manage notification preferences in the app settings.
- Location: You can disable location access in your device settings.
Children's Privacy
OneHome is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@samstarkman.com